ITOCHU ENEX CO.,LTD.

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Inquiries

inquiries concerning businesses, CSR, and compliance

The Customer Information Center accepts inquiries concerning Itochu Enex's businesses, CSR, and compliance.

Customer Information Center

  • E-mail:itcfhome@itcenex.com
  • Toll-free telephone: +81-120-81-8794
  • Business hours: Weekdays from 9:00 to 12:00 and 13:00 to 17:00
  • Note: Telephone calls received from customers are recorded to ensure accurate understanding and appropriate handling.

Inquiries About Investor Relations

We accept inquiries about investor relations.
We post questions received from shareholders and investors on the IR Frequently Asked Questions (FAQ) page.

IR Frequently Asked Questions (FAQ)

We are pleased to answer questions about investor relations.

Corporate Communications Office

  • E-mail: enex_irpr@itcenex.com
  • Telephone: +81-3-6327-8003
  • Business hours: Weekdays from 9:00 to 12:00 and 13:00 to 17:00

Inquiries About Credit Cards

Car Enex Itsumo Card

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  • Pocketcard Co., Ltd. Customer Center
  • Toll-free telephone: +81-120-12-9255
  • Business hours: Weekdays from 9:00 to 12:00 and 13:00 to 17:00

Kurashi-no-mori ASCLASS Card

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  • Kurashi-no-mori Club Off Office
  • Toll-free telephone: +81-120-454-616
  • Business hours: Weekdays from 9:00 to 12:00 and 13:00 to 17:00
  • *Please address inquiries about billing details of other credit cards to the issuing companies.

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